Author: Brandi Kitchens
Date: 2026-03-18
Category: AI Engineering, Systems Design
When I first started building AI systems, I thought the hardest part would be understanding the models.
It wasn’t.
The real challenge starts when you move beyond tutorials and try to build something that actually works end-to-end.
My RAG system was a big milestone for me. It taught me how to connect data, embeddings, and retrieval into something useful. But this project — my AI Ops Assistant — pushed me in a completely different way.
This wasn’t just about “getting an answer from an LLM.”
This was about building a system.
A real one.
With RAG, the focus is mostly on:
But with this project, I had to think about:
That’s a completely different level of engineering.
You’re no longer just asking:
“Does the AI work?”
You’re asking:
“Does the system work — every time?”
The hardest parts weren’t the obvious ones.
It wasn’t writing the functions.
It was:
Deployment alone forced me to deal with:
That’s when it clicked:
Building AI is not just about intelligence — it’s about infrastructure.
This project taught me:

If your projects are getting harder, that’s not a bad sign.
It means you’re leveling up.
You’re moving from:
“I can build features”
to:
“I can build systems”
And that’s where real opportunities start.